On this episode of the UnPodcast we started off by talking about the good and bad of the holiday season, how businesses should handle political correctness, and what makes a tweet bad.
We also discussed how immigrants can use checking in on social media to prove residency, and why we stopped checking in to restaurants and other places on social media.
On this episode of the UnPodcast, we talked about the whole new world of digital boundaries, and how we’re happy that social media wasn’t around when we were growing up.
We also discussed how brands should handle both negative and positive feedback on media, and what you should do before you send that tweet (or email) that you may regret.
On this episode of the UnPodcast, we discussed the coming release of my book, UnSelling, why I can’t discount my books on Kindle, and why the quality of books has gone down in recent years. We also talked about some major social media blunders ranging from a teen in the Netherlands whose foolish tweet resulted in her arrest, and the failed Twitter hashtag attempt of the NYPD.
On this episode of the UnPodcast, we interviewed Chris Farias of Kitestring on the topic of being an ambassador for a local area. Chris shared his experience with moving to a town with a bad reputation and his part in changing the way the city is viewed. We also discussed excuses that people make about why they don’t do social, and the real truth behind their words.
On this episode of the UnPodcast, we talked about how many business owners feel pressured to be on every social media platform, even if it doesn’t make sense for them to be there. It’s important to ask yourself WHY you are doing what you are, and if there isn’t a good reason to do so, then you need to stop.
On this episode of the UnPodcast, we talked about how tweets are public, and that people should be prepared to accept the consequences – both good and bad — of their tweets. We also discussed how impressions on Twitter are a lie, and that they don’t hold a candle to real analytics.
On this episode of the UnPodcast, we talk all about airlines and how good or bad customer service can change the entire way we view an airline and whether or not we choose to fly on it. We also share some of our best and worst flight experiences.
In this episode of the UnPodcast we talk about how you’re always representing your business or the company you work for, even when posting on your personal social media accounts. Because of this, if you wouldn’t sit down in your office and shout what you’re about to post online, you shouldn’t do it.
We also discussed the fact that it no longer takes a newspaper to get the word out, and that the best way to avoid hiring people who do stupid things on social media is to check their social media profiles before hiring them. Continue reading
On this episode of the UnPodcast, we talk about the sad and depressing fact that we only designate one day per year to those who have fought for our freedom. We also discuss customer offenses, and when outrage is and is not appropriate.