In this episode of the UnPodcast, we’re taking a look at some interesting Amazon)the store not the women warriors)-centric stories; meeting the fairy panda requirements of your customers; what made the virtual giant go physical; just how seriously does Amazon take reviews; No, really. How seriously?; who is suffering most due to Amazon deliveries?
In this episode of the UnPodcast, inspired by Jack Dorsey’s recent email that prefaced a giant change at Twitter, we discuss the ins and outs of the worst part of the business world: firing people. It’s never pretty. It’s never easy. However, it is sometimes necessary.
On this episode of the UnPodcast, we discussed some articles that made us angry. Among other things we talked about Twitter complaints and how companies should respond to them, and how automatic messages sent at the wrong time and can really hurt people.
On this episode of the UnPodcast, we discussed controversy in advertising, and what makes such controversy successful or unsuccessful. We also shared a feel-good story about a college president who really cares and goes the extra mile, and how he made the difference in the life of one special graduate.
On this episode of the UnPodcast we talked about a company where 279 out of 280 workers quit over the last year, a lesson that the social media manager of the Houston Rockets learned the hard way, and what FHRITP means and why you should never say it.
On this episode of the UnPodcast we revealed information about Scott’s underwear that we inadvertently left out of last week’s show. We also discussed why liquid nitrogen should never be invited to a pool party, when it is and is not okay to shoot video in public places and how the video can be used, as well as both good and bad ways to respond to negative (and in some cases false) reviews.
On this episode of the UnPodcast we talked about what Starbucks, McDonalds, a law firm, and Sea World all have in common. Hint: Dumb ideas are the star of the show. From lovin’ gone awry to hashtag fails, this episode has it all.
On this episode of the UnPodcast we talked about a company that did a great job using Twitter to communicate with their customers during a time when their service was down. Among other things we discussed what the company did, the less than gracious response of some of their customers, and how their actions made Scott see their brand in a completely different way.