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Tag Archives: Hilton


273: This Is 44

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In today’s episode we’re contemplating getting older and louder. We also talk about why a not-so-silent Lyft ride can be a good thing; Twitter pranks; and an Airbnb triple threat all about disruption, and hidden camera. All this, a made-up word, and more!

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Caring About Your Customer Service Screw-Ups

People seem to think Customer Service and Marketing are separate departments. I say they go hand in hand. There is no better way to increase or decrease your brand impression than through customer interaction. Every person in your company is a marketer, especially those on the front-lines.

Purple Pie Man FTW!

Not an actual image of the chef

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