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Tag Archives: airlines


#189: The Economy Episode

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#155: This Episode Won’t Fit in the Overhead Bin

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#045: How Airline Apps and Employees Can Make Traveling a Pleasure

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On this episode of the UnPodcast, we discuss both good and bad examples of how airlines make things better (or not) for their customers.

Among other things, we discussed a major mistake United Airlines made when responding to a customer complaint, how a Frontier Airlines pilot turned a delay into a party, and how Malaysian Airlines once again put their foot in their mouth, with a distasteful promotion.

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#015: In the Sky

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On this episode of the UnPodcast, we talk all about airlines and how good or bad customer service can change the entire way we view an airline and whether or not we choose to fly on it. We also share some of our best and worst flight experiences.

Other topics include:

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