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Tag Archives: airlines


246: UnPodcast From Last Night

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In today’s episode, we want you to know we didn’t give you the wrong number. We talk about what can happen when a guy get’s a wrong number in a bar; why Air Canada wrangled Princess Belle as a tooth fairy; how airlines could improve customer service; why you might soon be suffering from “sweatlag”; and the gold mine that is Fortnite. All this, and more!

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228: We Really Are A Pleasure

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In this episode we sincerely hope you aren’t listening for the first time. We talk about a fake oops in Kansas City; what happens when an Amazon Delivery Driver makes an unscheduled pickup; more weird stories from WestJet and Air Canada; a company on Kickstarter failed… SURPRISE!; and the pointlessness of reading some definitions. All of this and more from your favorite non-Photoshopped podcasters.

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#216: This Episode Has a Lifetime Guarantee

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Great news! This episode of the UnPodcast comes to you with a lifetime guarantee! Press play and listen to us talk about Google Flights and trips to Mexico; what KFC is when there’s no chicken; the unexpected market that grew out of L.L. Bean’s return policy; and why Alison has no choice but to go grocery shopping after we record this episode (hint: It’s Amazon’s fault). All this and that lifetime guarantee as well! If this episode ever breaks, just come back for an absolutely free episode.

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#204: We Do What We Want

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In this episode of the UnPodcast, we’re continuing our “Live from the front room series.” We talk about popular emojis; how Facebook is really making messages better, but for real this time, they promise; how Google is helping to turn customers into advocates; Airlines pushing the creepiness envelope by using your personal information; and William Shatner being incredibly reasonable. All this, and maybe a made-up word, maybe a question… Whatever. It’s our show. We do what we want.

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#189: The Economy Episode

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Emma, Official Sponsor of the UnPodcast

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#155: This Episode Won’t Fit in the Overhead Bin

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Emma, Official Sponsor of the UnPodcast

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#045: How Airline Apps and Employees Can Make Traveling a Pleasure

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On this episode of the UnPodcast, we discuss both good and bad examples of how airlines make things better (or not) for their customers.

Among other things, we discussed a major mistake United Airlines made when responding to a customer complaint, how a Frontier Airlines pilot turned a delay into a party, and how Malaysian Airlines once again put their foot in their mouth, with a distasteful promotion.

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#015: In the Sky

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On this episode of the UnPodcast, we talk all about airlines and how good or bad customer service can change the entire way we view an airline and whether or not we choose to fly on it. We also share some of our best and worst flight experiences.

Other topics include:

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