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#081: Employee Motivation and the Abuse of Interns

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On this episode of the UnPodcast we discussed problems associated with the practice of tipping, and how one restaurant actually increased profits when it banned tips.

We also talked about the abuse of interns and when it does or does not make sense to work for free as an intern.

Other topics include:

  • [00:00:38.28] What Scott does to try to look smarter
  • [00:02:21.05] What Alison can’t deal with
  • [00:02:53.01] The impact of a no-tipping policy on a restaurant
  • [00:05:15.22] How to help employees care more about their work
  • [00:06:23.02] The debate and counter argument for stopping tipping
  • [00:07:09.27] A fundamental problem with the food industry
  • [00:07:25.21] The reaction to non-tippers at a sports bar
  • [00:08:01.07] Our personal tipping practice
  • [00:08:54.18] Something that’s really messed up in our society
  • [00:09:47.06] Service charges vs. tips
  • [00:10:39.17] Scott’s trip down memory lane
  • [00:10:58.21] A business model that maximizes human value
  • [00:11:19.29] The social responsibility to treat employees well
  • [00:12:03.07] Our plans to return to Nashville in the Fall
  • [00:12:51.28] A story we brought up on the UnMarketing Facebook Page
  • [00:14:21.17] Why Scott started ordering room service
  • [00:15:39.13] Ways to demotivate employees
  • [00:16:51.02] One of the weirdest things Alison experienced
  • [00:17:38.26] If you have departmental budgets you must spend, here’s what you should do
  • [00:18:13.16] Another way to game the system
  • [00:19:25.12] Unwritten rules about employee lunches out
  • [00:20:56.11] The worst position ever
  • [00:21:26.07] What authenticity and transparency are all about
  • [00:22:01.00] When you think no one is listening
  • [00:22:56.13] What to do when a company makes a big mistake in your favor
  • [00:24:04.09] When you’re embarrassed for someone else
  • [00:25:25.03] Goldman Sachs “kind” stance towards the long hours worked by interns
  • [00:28:05.00] Industries highly based on interns and how it can be abused
  • [00:31:12.09] Loopholes that make it possible for employees to be mistreated
  • And so much more. . .
  •  

    Items mentioned in this episode

    How a No-Tipping Policy Helped This Restaurant Triple Profits in 2 Months

    A story from the UnMarketing Facebook Page

    Goldman Sachs restricts intern workday to 17 hours in wake of burnout death

    The Wolf of Wall Street

     
    Video provided by: AtomicSpark
    Audio recorded by: Wayne Cochrane Sound