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Monthly Archives: January 2014


#017: Air Canada vs. WestJet

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In this episode of the UnPodcast we talk some more about why we switched to WestJet from Air Canada. We also discussed how the erosion that takes place over time with customers creates opportunity for business owners.

Other topics include:

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#016: From Toy Cars to Google Glass

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On this episode of the UnPodcast, we start off with a great feel-good story about a project that involves a 10-year-old boy, a toy, and people from around the world that range from celebrities to homeless people. From there we dig into what’s wrong with Google Glass and how technology can keep us from enjoying the things that really matter.

Other topics include:

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Global Village Store Celebrates MLK By Putting Black Things On Sale

Tying in promotions to a holiday is a tradition, but come on:

MLK

Photo credit: George Ellsworth

It seems the Global Village Store in Duluth Minnesota thinks this is a good tie-in. When I phoned them to confirm just now, they excitedly said “Yep!! All black items are on sale!”

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#015: In the Sky

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On this episode of the UnPodcast, we talk all about airlines and how good or bad customer service can change the entire way we view an airline and whether or not we choose to fly on it. We also share some of our best and worst flight experiences.

Other topics include:

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#014: Marketing Smorgasbord

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On this episode of the UnPodcast, we have a virtual marketing smorgasbord where we talk about a wide variety of topics, starting off with the things people say when they’re about to be offensive. You know, things like, “My best friend is ______________” (fill in the blank with a particular race, religion, sexual orientation, etc.).

We also discussed Black Friday, the craziest shopping day in the U.S. and employment laws regarding working on holidays. Continue reading